Plumbing

As a plumber, the chances are that you are used to working alone or within a small team. However, it is important to keep in mind that most clients will address plumping works and renovations as part of a larger, more extensive project. As such, they are likely to look for trusted traders and ask Read more

As a plumber, the chances are that you are used to working alone or within a small team. However, it is important to keep in mind that most clients will address plumping works and renovations as part of a larger, more extensive project. As such, they are likely to look for trusted traders and ask for recommendations and referrals. 

So, if you are looking to develop your plumbing business and bring more projects and work to your company, partnering with other contractors and networking with specialists in the field is key! Here is all you need to know. 

Minimize The Risk of Errors 

When it comes to replacing the plumbing system in a typical home, homeowners can spend between $3,000 and $16,000 – which, alone, is a considerable investment! But there’s more to that! Indeed, most homeowners will tackle plumbing projects as part of a home makeover that often involves renovating the bathrooms or kitchen. These projects can not only be costly, but come with a high risk of errors and mistakes! 

By working with the other contractors involved in the project, you and your plumbing team can minimize the risk of costly mistakes and remediations. 

Enhance Communication Throughout The Project 

By working with the other contractors involved in the project, you can boost communication and ensure that the client’s expectations are effortlessly met. For example, if a client is looking to update a house for accessibility and aging in place, you may take care of making the bathroom, bathtubs, or shower more accessible, while also working with safety experts to install alarms, rails, and other safety features.  

Build A Network of Contacts

The majority of homeowners and clients looking to tackle a renovation will look for a contractor they can trust. To do so, they are likely to:

  • Ask for referrals and personal recommendations from trusted family members and friends
  • Speak to contractors they can trust to check whether they know a specialized plumber, electrician, or trader
  • Check online professional directories 
  • Look for contractors with an excellent online reputation and great reviews
  • Ask at the local hardware store

Having a network to rely on can make your business more easily discoverable by clients looking for your services. 

Leverage Shared Tools 

As a single contractor, the chances are that you may not have all the tools and equipment needed for highly complex projects. In turn, you may often find yourself purchasing or renting costly gear, which can take a toll on your cash flow. That’s where working with other contractors and sharing the tools and equipment available – including a bulk bag filler, a soldering station, or a drain camera system – can help to save money and boost your business. 

Exchange Expertise

Although each contractor involved in the project will have the skills needed to complete their tasks, it is important not to underestimate the benefits of sharing experiences and capabilities. These could be from past projects, recent innovations, or training courses. Be sure to interact and communicate with the other professionals involved in each project to enhance your skill set and capabilities – and, ultimately, keep your business relevant!

Lochinvar announces the launch of its XCalibur™ Condensing High Efficiency Tankless Water Heaters with X3® Scale Prevention Technology. Bringing to market new premium features, including an integrated recirculation pump and patented heat exchanger; enhanced installation flexibility and high efficiency performance, the XCalibur tankless water heater supports busy contractors and homeowners. Available in 160,000-; 180,000-, and Read more

Lochinvar announces the launch of its XCalibur Condensing High Efficiency Tankless Water Heaters with X3® Scale Prevention Technology. Bringing to market new premium features, including an integrated recirculation pump and patented heat exchanger; enhanced installation flexibility and high efficiency performance, the XCalibur tankless water heater supports busy contractors and homeowners.

Available in 160,000-; 180,000-, and 199,000-BTU/hr units and a Uniform Energy Factor (UEF) of 0.95, the XCalibur line of premium tankless water heaters fits a variety of installation needs. Patented X3 Scale Prevention Technology comes standard on three XCalibur models. Other models are available with X3 Technology as an optional accessory. X3 Scale Prevention Technology inhibits scale build-up and corrosion to extend the life of the unit up to three times longer. The XCalibur tankless water heater requires zero lifetime descaling maintenance, meeting the needs of busy contractors and homeowners. XCalibur units also qualify for state and local rebates and are ENERGY STAR®certified.

“With every product we offer, Lochinvar advances the technology and features available to contractors to improve their day-to-day life, and the XCalibur does just that,” said Lochinvar Senior Product Manager Rhea-Anne Pendley. “Thanks to its installation flexibility and X3 Scale Prevention Technology, contractors can now directly address a homeowner’s needs. Contractors no longer have to return to their wholesaler for a different unit or return to a jobsite for scale maintenance—saving time and money.”

To enhance installation flexibility, the XCalibur line offers two- and three-inch dual pipe direct venting, ½- and ¾-inch gas line options and universal indoor/outdoor installation. The unit is designed so it can be converted from natural gas to liquid propane in the field with the included kit. All of these features work together to provide plumbing professionals with exceptional installation flexibility when working in the field. Plumbers now have a unit that conforms on the spot to fit their needs, regardless of install location, fuel type or existing venting.

XCalibur tankless water heaters also include several high-end features frequently requested by homeowners, including Wi-Fi capability for remote monitoring and peace of mind and an integrated recirculation pump that provides instant hot water and eliminates the time homeowners typically spend waiting at their fixture for water to heat up.

To learn more about Lochinvar’s XCalibur Condensing High Efficiency Tankless Water Heater with X3 Scale Prevention Technology, visit www.Lochinvar.com or XCalibur Condensing High Efficiency Tankless Water Heaters with X3® Scale Prevention Technology.

Virtual and simulation training isn’t necessarily new to the industry but its acceptance has been met with intrigue, and trepidation. But to say that this is the future of training? Not so fast. The consensus thoughts regarding this type of training is that will never replace in-person or on-the-job training, but it will become a Read more

Virtual and simulation training isn’t necessarily new to the industry but its acceptance has been met with intrigue, and trepidation. But to say that this is the future of training? Not so fast. The consensus thoughts regarding this type of training is that will never replace in-person or on-the-job training, but it will become a cog in the overall “wheel” for training assets.

According to Taco Comfort Solutions’ Product & Application Instructor-East, Dave Holdorf, Taco doesn’t want to change its training necessarily, rather seek to enhance the training experience.

“We ask many attendees how we can improve our classes and seminars.  One of the most frequent replies is: ‘Add a hands-on section to the class; the theory is great and useful, but I want to install.’

“In a classroom setting, this can sometimes be difficult for the space needed, the time it takes, and to accommodate the different skillsets of attendees. We believe we’re now on a track with virtual reality (VR) training to give that experience to attendees—whether they’re seasoned pros, or new to the trade. VR can help to guide participants in what to look for, and more importantly what not to do on a project,” says Holdorf.

VR Training, Simulation training, training, plumbing, HVAC, heating and cooling, Taco, Blue Recruit, Interplay Learning

F.W. Webb’s Michael DelConte checks out the VR display at the Taco booth during the AHR Expo.

Ken Midgett, former teacher and apprenticeship Instructor, Lehigh Career & Technical Institute, now Plumbing, Marketing Director with Interplay—whose mission statement is “Better Careers Better Lives”—believes that they can play a part in a person’s career trajectory with that person using Interplay’s content. “When a person engages in learning and increases both their fundamental knowledge and the steps to do a task, we are helping that person upskill and creating more career opportunities for them. The value of a product that interplay offers is the demand function. You do not have to wait until a class is offered you can just connect and learn,” says Midgett.

Adaptation to simulation and on-demand training is paramount to success for the learner and the business. Midgett says that traditional classroom learning for skilled trades is becoming more and more challenging for several reasons:

  • Finding good instructors: Many think that because they know a skill, they can teach it effectively. As a former educator, this is not always the case. This leads to poor instruction and marginal learners who are not engaged.
  • The cost: The cost of running and maintaining a hands-on training center is much higher than instructor salaries and consumables.
  • Change or die: Young learners are not inept at learning from lectures. Most skilled trade learners need to be engaged with learning and it must represent meaningful learning.
  • The disruption of classroom learning to the workday: A rationale for going to class in the evening for 2-3 hours is losing traction to young learners. Business owners become frustrated with learning times and days as they view this as unproductive time. Young learners need to be met where they are with training that fits their lifestyle.

Interplay Learning training, combined with the new employee with the right attitude who is coachable and willing to learn, can be an explosive combination with a win-win result. “Taking an apprentice and having them spend time training and learning with on-demand training and then pushing that person into the field with a skilled person to watch and do in the real world is the best way to train this person or persons at scale,” says Midgett, who says there are numerous other advantages to this model:

  • On-job efficiency increases as the apprentice now possesses the foundational knowledge and skills to perform a given task.
    • Relationships are better between the journeymen and the apprentice, as the journeyman perceives the apprentice as engaged and productive.
    • Business owners experience low turnover, better culture, and increased revenue as these new hires have direction and are leaning at scale.
    • Technicians feel confident in their work due to training and upskilling.
    • Callbacks are reduced and remediation training for the technician to increase their confidence
    • Service managers can focus on coaching and maintaining technician stats instead of being the only technical lifeline for numerous techs.
    • When sending these apprentices to “factory training,” they can engage and understand this much better due to the foundational knowledge.

Nonetheless, Midgett says there are a few things to note and understand about simulation and on-demand training:
• On-the-job or hands-on training with higher skilled supervision cannot be replaced.

  • Simulations are great at teaching steps and muscle memory of a task.
  • Simulation or any on-demand training cannot teach “feel.” As an example, simulation training cannot teach the skill of what “tight” feels like with a pair of wrenches on threaded steel piping or how tight to make a tank-to-bowl connection on a closet, or how tight a screw should be on the control board. This is what the onsite skilled person or journeyman must understand and teach effectively on site.

“While VR, AR and simulation-based technology are great resources, I do not think that any one particular learning system or style is the future,” says Rich Camacho, CEO & Co-Founder, BlueRecruit. Having said that, Camacho utilizes Interplay’s services (all of Interplay’s certifications and courses live on BlueRecruit, and when a person completes an Interplay course, they can then add that qualification to their BlueRecruit profile to strengthen their profile for Employer) and he thinks Interplay is a fantastic tool to augment in-class learning and a great launch point for someone either just entering the trades or seeking to upskill a particular technique.

“However, at the end of the day true craft mastery will occur in the field with a wrench. As technology continues to improve and costs continue to decline, Interplay will play a larger and larger part of building the next generation of skilled trades professionals and we’re excited to work alongside them in building “Better Careers and Better Lives,” says Camacho.

Year-after-year, top plumbing and drain cleaning pros make the Super-Vee® from General Pipe Cleaners their “go-to” machine for small line stoppages! The Super-Vee easily unclogs sink and small lines up to 3” in diameter. It’s so rugged that many last for 10, 20, or even 30 years. It’s that reliable! FEATURES: For sinks, tubs and Read more

Year-after-year, top plumbing and drain cleaning pros make the Super-Vee® from General Pipe Cleaners their “go-to” machine for small line stoppages! The Super-Vee easily unclogs sink and small lines up to 3” in diameter. It’s so rugged that many last for 10, 20, or even 30 years. It’s that reliable!

FEATURES:

  • For sinks, tubs and laundry drains
  • Slide-Action™ chuck built into grip shield
  • Automatically adjusts to different cable diameters
  • Quick-change cartridge makes switching cables clean and easy
  • Unique Dyna-Thrust™ bearing system for longer tool life.
  • Band-It™ splashguard minimizes excess water spray from the spinning drum.
  • Holds 50 ft. of 1/4″ or 5/16″, or 35 ft. of 3/8″ Flexicore® cable.
  • Flexicore wire rope center cables have unequalled strength yet the right amount of flexibility.
  • Made in U.S.A.

The Super-Vee is built to clear clogged drains for a decade or more. And our Dyna-Thrust™ bearing system is one reason why. It helps carry the weight of the drum, significantly reducing wear on the motor shaft bearing and extending the life of the tool. Of course, the drain cables are Flexicore® – with an integral wire rope center. Nobody makes cables like General.

If last month’s attendance during the IBS/KBIS Show in Vegas is any sort of indicator for anything, in-person trade shows are still thriving. We’re hearing that this was the most attended show of the past 15 years. According to the National Association of Home Builders (NAHB), more than 76,000 builders, remodelers, developers and other home Read more

NAHB, IBS, KBIS, International Builders Show, homebuilding, construction, kitchen and bath, bathroom design, plumbing, HVAC

Running into friends while enjoying the Vegas nightlife.

If last month’s attendance during the IBS/KBIS Show in Vegas is any sort of indicator for anything, in-person trade shows are still thriving. We’re hearing that this was the most attended show of the past 15 years. According to the National Association of Home Builders (NAHB), more than 76,000 builders, remodelers, developers and other home building professionals filled the halls, “the highest level since 2009, which reflects the bullish outlook of the residential construction industry.”

This year also marked the 11th anniversary of Design & Construction Week® (DCW), the co-location of IBS and the National Kitchen & Bath Association’s (NKBA’s) Kitchen & Bath Industry Show (KBIS). DCW drew over 117,000 attendees, and more than 2,400 exhibitors occupied over one million net square feet of indoor and outdoor exhibits.

NAHB, IBS, KBIS, International Builders Show, homebuilding, construction, kitchen and bath, bathroom design, plumbing, HVAC

Pfister Faucet’s Spencer Brown, the Hub’s John Mesenbrink, Tim Goff, Pfister Faucets, and Dominic Sims, ICC, talk about the importance, and popularity, of the American Plumber Stories series.

Anyone who has visited the Las Vegas convention center knows that there are basically four separate halls—North, Central, South and West. I am of the opinion that the Central Hall usually gets the influx of traffic initially—over the course of the three-day event—with crossover to the North Hall fairly fluid. The North Hall is generally reserved for big bathroom players, and Central and South are filled with construction/builder booths. The West Hall, honestly, is almost at a different location where, in order to get there most of the time, you are sent underground, blindfolded and whisked through a tunnel via a manned Tesla. Pretty cool experience, actually, but not necessarily ideal if you are exhibiting in West because that’s where the trickle or “if I have enough time” traffic goes. My opinion, of course.

Oh, I almost forgot. There are a number of exhibitors set up outside—our friends from the Propane Education & Research Council (PERC), for example—right in front of Central Hall. The blue sky, 70° temps didn’t hurt those outdoor experiences either.

NAHB, IBS, KBIS, International Builders Show, homebuilding, construction, kitchen and bath, bathroom design, plumbing, HVAC

Dominic Sims CEO, International Code Council (ICC), talks about the partnership with American Plumber Stories for upcoming season 5 of the wildly popular docuseries.

Just a note of interest here, getting the show is getting easier with access to the monorail, which makes stops to a number of hotel locations—if it looks full, just keep nudging, you’ll find space—and hotel bus routes, which can be found in front of the Central Hall and to the side of the South Hall. Depending on when you are entering or leaving the show, Uber and taxi at your own risk.

Now, if you’ve been to the IBS/KBIS trades shows in recent past, you’ll know that the setup is pretty formulaic, but it was brought to my attention that this year they pretty much simplified the approach with similar products located near each other so you don’t have to break your Fitbit traversing the LVCC universe trying to find something.

NAHB, IBS, KBIS, International Builders Show, homebuilding, construction, kitchen and bath, bathroom design, plumbing, HVAC

Everything from low-flow toilets, ADA & Living in Place to the latest in bidets, KBIS had it all. From the Bemis booth.

Invariably during every trade show I attend I get asked, “what was the most interesting thing you saw on the show floor?” Well, I gotta say it was the Genesis Systems WaterCube 100, which basically creates water out of the air. I was fairly shocked when I saw the size of this unit—large—to be installed on the exterior of the home. The company contends that the product sustainably generates more than 100 gallons of fresh water daily from the air around it—enough for a household of four, and it operates in humidity ranges of >40-100% and ideal climate temperatures of >59 degrees F.

NAHB, IBS, KBIS, International Builders Show, homebuilding, construction, kitchen and bath, bathroom design, plumbing, HVAC

Genesis Systems WaterCube 100

In the North Hall, we saw everything from the latest in bidets, low-flow toilets, high-end kitchen and bathroom fixtures to fancy multi-colored bathtubs—a kitchen and bath designer’s fantasy space, if you will.

NAHB, IBS, KBIS, International Builders Show, homebuilding, construction, kitchen and bath, bathroom design, plumbing, HVAC

Moen’s 3-in-1 Water Filtration Pulldown faucets dispense filtered cold water and hot and cold tap water, including a three-function pultdown wand. 3-in-1 Water Filtration Kitchen Pulldowns pair with any Moen filtration system and are available in many styles and finish options.

“2024 marks the 60-year anniversary of KBIS—a tremendous accomplishment and an opportunity to not only celebrate our growth but to set goals for how we want to continue to elevate the show and help drive the industry forward,” said Bill Darcy, Global President & CEO of NKBA|KBIS. “We’ve had great success collaborating with NAHB and IBS and are proud to announce our continued partnership as part of this milestone year. As the kitchen, bath, and wider residential building, architect, design, and remodeling sectors continue to grow it’s more important than ever to provide a central source for inspiration and innovation.”

NAHB and NKBA announced an agreement to extend the co-location of IBS and KBIS for four years through 2030.

Next year, DCW will return to Las Vegas, Feb. 25-27.

NAHB, IBS, KBIS, International Builders Show, homebuilding, construction, kitchen and bath, bathroom design, plumbing, HVAC

See you next year in Vegas!