Owner Recognized as Company’s Woman of the Year

Local business woman Susan Godbout, owner of Mr. Rooter Plumbing of Merrimack County, received the Woman of the Year Award from the Mr. Rooter Plumbing corporate office during the company’s 2016 International Conference held Sept. 11-14, in San Antonio, Texas.

Each year, one standout female franchise owner is awarded the designation of Woman of the Year by consistently setting an example for other franchisees through continuous efforts to strengthen and support her franchise.

“Susan has been a great inspiration and asset to our company,” said Keith Godbout, of Mr. Rooter of Merrimack, who nominated her for the award. “She is deserving of this award and so much more. It is because of her support, care and drive that we are able to do everything we have done with our business.”

Mr. Rooter Plumbing, a subsidiary of the Dwyer Group, is active in the promotion and support of advancing the careers of women in male-dominated trade and service professions.

“Woman of the Year is an award that recognizes outstanding women leaders in a business historically dominated by men,” said Doyle James, president of Mr. Rooter Plumbing. “Susan exemplifies everything Mr. Rooter Plumbing looks for in a leader for the Woman of the Year award. It is our privilege to award her with this great honor.”

“I am so surprised to have been nominated for the Woman of the Year Award,” said Susan Godbout. “I never expected to be given this award. I have worked hard over the years to help bring our business where it is today and am glad to see others have seen what I have done and my ambition to make us the best plumbing company in the area.”

Owners Earn International Award Recognition

Seattle

Vinnie and Mary Kay Sposari, owners of Mr. Rooter Plumbing of Seattle, recently received the Franchise of the Year Award and Top Gun honors from the Mr. Rooter Plumbing corporate office at the Dwyer Group 2016 International Conference held Sept. 11-14, in San Antonio, Texas.

The Franchise of the Year Award is the highest honor that can be bestowed upon a franchisee. The award is presented to the franchisee who has consistently grown through proper training and management of the organization, and has had a consistently high level of sales through quality, professional service.

“This award is the highest honor a franchisee can receive, said Doyle James, president of Mr. Rooter. “Vinnie and Mary Kay have been with Mr. Rooter for many years, earning Franchise of the Year previously over 20 years ago. Through the years they have continued to set the example for all franchise owners. We are proud to have them as part of our organization.”

The Top Gun recognition goes to franchise owners who achieve sales goals and reach operation benchmarks. Top Gun recipients represent the top 10 percent of Mr. Rooter Plumbing owners across North America.

“The idea of ‘Top Gun’ was established by the Navy in the 1960’s as a way to give training and credit to elite fighter pilots,” said James. “Taking a page from the Naval Top Gun program, each year we recognize our franchise leaders for their accomplishments and dedication to the trade. It takes perseverance, hard work, expertise and commitment to reach the Top Gun goal.”

The Top Gun designation was inspired by the 1980’s movie of the same moniker. Don Dwyer, the late founder of Mr. Rooter Plumbing’s parent company, Dwyer Group, initiated the concept. He felt the top franchise owners, who went the extra mile and did what it took to be exemplary, deserved recognition.

“My family and I were very surprised to take home the Franchisee of the Year Award,” said Vinnie Sposari. “We know what an honor it is to receive the recognition of the top franchise owner for Mr. Rooter Plumbing. We are very thankful for the award and look to provide our customers with the great service that allowed us to take home the highest honor.”

San Antonio

Jerry and Carla Mulder, owners of Mr. Rooter Plumbing of San Antonio, received the Rookie of the Year Award from the Mr. Rooter Plumbing corporate office during the company’s 2016 International Conference, held Sept. 11-14, in San Antonio, Texas.

The Rookie of the Year Award is presented to the franchisee who, in the first 12 months, has demonstrated outstanding performance in sales and building the organization.

“New franchisees bring so much to the business; new ideas, new energy and new team members who personify our Code of Values,” said Mr. Rooter President, Doyle James. “The Mulders have a passion to build a strong business and an outstanding team.”

“The first year in any business is not without its challenges, but we have been blessed with a great team, accessible resources and overwhelming encouragement,” said Jerry Mulder. “We are excited to see where the next year takes us.”

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